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Explore the Rules That Govern Your Account

These terms and conditions set out the agreement between you and yono567 when you open an account and use our platform — covering everything from how your wallet…

Account EligibilityWallet & TransactionsUPI, Paytm, PhonePeFair Use PolicyDispute Resolution
yono567 Explore the Rules That Govern Your Account
REACH OUR TERMS TEAM

Check How to Contact Us About These Terms

If any part of these terms and conditions is unclear or you believe a clause has been applied incorrectly to your account, our support team is…

Live Chat Start a live chat session directly from your account dashboard to ask about a…
Email Support Send a detailed written query to our support address if your question involves document…
Help Centre Our Help Centre contains clause-by-clause explanations of the most-asked sections of these terms, including…
HOW WE HANDLE YOUR ACCOUNT

Open an Account With Confidence in Our Practices

These terms are backed by concrete operational practices — from how we store your data to how we verify withdrawals.

Data Storage

Account data you provide during registration is stored on encrypted servers. We retain your account record for as long as your account remains active and for the statutory period required after closure, in line with applicable Indian data rules.

Cookie Policy

We use session and preference cookies to keep you logged in and remember your lobby settings. You can manage cookie preferences through your browser at any time; disabling certain cookies may affect how parts of the platform display for you.

Account Security

Two-step verification is available on all accounts and strongly encouraged. If you suspect unauthorised access, use the in-account security tab to lock your account instantly and then contact us via live chat so we can investigate under the security clause of these terms.

Withdrawal Verification

Withdrawals are verified against the payment method linked to your account — UPI handle, Paytm wallet, or PhonePe number — to confirm identity before funds are released. This step is a term of the withdrawal policy and cannot be waived.

Data Retention

You may request a copy of the personal data we hold, or ask us to delete data we are not legally required to retain. Requests are handled within 30 days under the data clause of these terms; submit them through the email support channel.

Policy Change Notice

When we revise these terms materially, we post a notice on the login page at least seven days before the change takes effect. You can also find the date of the most recent revision at the bottom of this terms page.

See Answers to Common Terms and Conditions Questions

These answers address what we hear most from account holders about how our terms work in practice — covering your rights, how to raise a concern, and what happens at each stage of the process.

The current version is always published at yono567.net/terms-conditions/. The date of the most recent revision appears at the bottom of that page so you can confirm you are reading the version in force today.

Access to the platform and applicability of certain clauses depend on local law in your state or territory. Where local law restricts or prohibits access, those clauses defer to that law automatically. Check your local regulations before opening an account.

You have the right to request a full copy of your account data and to ask us to correct inaccurate records. Submit your request through the email support channel; we respond within 30 days as required by the data clause in these terms.

Yes. You may ask us to delete personal data we are not legally required to retain. We will confirm which data can be deleted and process the request within 30 days. Data tied to transaction records may need to be retained for the statutory period.

Start a live chat or send an email to our support team with the specific clause you are questioning and your account details. We review disputes under the resolution clause and aim to provide a written response within one working day.

We post a notice on the login page at least seven days before any material change takes effect. For minor corrections, we update the revision date on this page. Continuing to use your account after the effective date means you have accepted the revised terms.

All transactions processed through UPI, Paytm, and PhonePe are governed by the payments clause in these terms. That clause sets out processing times, verification steps for withdrawals, and the process for disputing a transaction that did not complete as expected.